Privacy Policy
Effective Date: October 26, 2023
Sonic Sanctuary Studios ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, sonicsanctuarystudios.com (the "Site"), and our services (collectively, the "Services").
Information Collection
We collect several types of information from and about users of our Services, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address. We collect this information when you contact us through our contact form, book a session, or subscribe to our newsletter.
- Payment Information: When you book a session or purchase our services, we collect payment information such as your credit card number or other payment details. This information is processed securely by our payment processor, Stripe, and we do not store your full credit card number on our servers.
- Technical Information: We automatically collect certain technical information when you visit our Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We use cookies and similar technologies to collect this information (see our Cookie Policy below for more details).
- Audio and Visual Recordings: As a recording studio, we may create audio and visual recordings of your sessions with your explicit consent. The usage of these recordings is covered in the recording agreement signed prior to recording.
Information Use
We use the information we collect for various purposes, including:
- Providing and Improving our Services: We use your information to schedule and manage your recording sessions, process payments, respond to your inquiries, and improve the functionality and user experience of our Site and Services.
- Communication: We may use your contact information to send you updates about our Services, promotional offers, and other information that may be of interest to you. You can opt-out of receiving these communications at any time by clicking the "unsubscribe" link in the email or contacting us directly.
- Analytics: We use technical information to analyze trends, track user activity, and gather demographic information to improve our Site and Services.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information transmitted online.
- Secure Servers: Our servers are stored in a secure environment with restricted access.
- Access Controls: We limit access to personal information to authorized employees and contractors who need to know the information to perform their duties.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
Despite our best efforts, no security system is impenetrable. We cannot guarantee the absolute security of your personal information.
Cookie Policy
We use cookies and similar technologies to collect information about your browsing activity on our Site. Cookies are small text files that are stored on your computer or mobile device when you visit a website.
We use the following types of cookies:
- Essential Cookies: These cookies are necessary for the basic functioning of our Site. They enable you to navigate our Site and use its features, such as accessing secure areas.
- Performance Cookies: These cookies collect information about how you use our Site, such as which pages you visit most often and if you encounter any errors. We use this information to improve the performance and design of our Site.
- Functionality Cookies: These cookies allow our Site to remember your preferences, such as your language or region. This helps us personalize your experience on our Site.
- Targeting Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to track the effectiveness of our advertising campaigns. We currently do not use targeting cookies, but reserve the right to use these cookies in the future after providing notice.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect the functionality of our Site.
For more detailed information about our use of cookies, please see our dedicated Cookie Policy page.
Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of these websites before providing them with your personal information.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Restriction: You have the right to restrict the processing of your personal information.
- Data Portability: You have the right to receive your personal information in a portable format.
To exercise these rights, please contact us at the contact information provided below. We will respond to your request within a reasonable timeframe.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
Sonic Sanctuary Studios
456 Elm Street, Suite 200
Chicago, IL 60611
Phone: (773) 555-2424
Email: privacy@sonicsanctuarystudios.com
Data Protection Officer: Olivia Johnson
Updates to this Policy
We may update this Privacy Policy from time to time. We will post any changes on our Site and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
Changes to this Privacy Policy are effective when they are posted on this page.